Shipping Policies

Designing Your Item

When sending us an item to illustrate, the customer will pay for shipping to our home office. Once final design has been approved we will start painting (1-3 weeks). When the design is complete, we will safely ship your new personalized item back to you to enjoy (we pay for this shipping). 

Purchasing our item to Design

Once you have purchased our item you want customized, we will contact you to discuss design ideas. Once final design is approved we will begin painting (1-3 weeks). When the design is complete, we will safely ship your new personalized item back to you to enjoy (we pay for this shipping). 

Ready to Sale Item

When you purchase a ready to sale item, we will ship item to you within 7 business days of purchase. 

If you have any questions, please contact sparkles@haddenandev.com.